PRIVACY POLICY

This privacy policy explains how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. You are encouraged to review the privacy policy whenever you visit the site to ensure that you understand how any personal information you provide will be used.

We are dedicated to protecting your privacy and handling any personal information we obtain from you with care and respect. We will not give, sell, share, or rent your information to others. If you have any questions regarding the information we provide or feel that we are not abiding by our posted privacy policy, please feel free to contact us.

Collection of Information

Information We Collect:

• Contact Information: We may collect your name, email, mobile number, phone number, street address, city, state, postal code, country, and IP address.

• Payment and Billing Information: We may collect your billing name, billing address, and payment method when you purchase a product. We NEVER collect your credit card number, credit card expiry date, or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner RazorPay.

• Information You Post: We collect information you post in a public space on our website or on a third-party social media site belonging to ProGainz Nutrition.

• Demographic Information: We may collect demographic information about you, events you like, events you intend to participate in, products you purchase, or any other information provided by you during the use of our website. We might collect this as part of a survey as well.

• Other Information: If you use our website, we may collect information about your IP address and the browser version you are using. We might also collect the type of device you are using to access our website.

How We Collect Information:

• Direct Collection: We collect information directly from you when you purchase a product, post a comment on our website, or contact us via phone, direct messages on social media, or email.

• Passive Collection: We use tracking tools like Google Analytics, Google Webmaster, and browser cookies to collect information about your usage of our website.

• Third-Party Sources: We may receive information about you from third-party sources, such as social media platforms, if you use integrated features on our website.

Usage of Customer Content

Any pictures or videos of meals, fitness routines, or product reviews shared by customers on social media tagging @progainz_nutrition, or directly through email or message, may be used on our social media platforms and website to engage the audience. However, if a customer is not comfortable with this, they may email us at support@progainz.in and we will promptly address their request.

Cookie Technology

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:

1. Permitted or required by law.

2. Trying to protect against or prevent actual or potential fraud or unauthorized transactions.

3. Investigating fraud that has already taken place. The information is not provided to these companies for marketing purposes.

Your personally identifiable information is kept secure. Only authorized employees, agents, and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

We reserve the right to modify, update, and alter the privacy policy at any time. Our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of any updates to the policy. Any material changes will be notified periodically, and you are encouraged to visit the privacy policy section to stay informed about any updates.